Privacy Policy

Last updated: July 2026

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1. Who We Are

Denmar Tours & Travel ("Denmar", "we", "our", "us") provides travel planning and booking services. This policy explains how we collect, use, disclose, and protect personal information when you use our website, contact us, or book our services.

2. Information We Collect

  • Identity data (name, contact person details, passport/traveler details where applicable).
  • Contact data (email address, phone number, address).
  • Booking data (destinations, dates, preferences, traveler counts, budgets, requests).
  • Communication data (messages sent through forms, email, WhatsApp, or calls).
  • Technical/usage data (browser type, IP, pages viewed, analytics and cookie-related data).
  • Marketing preferences (newsletter opt-ins and campaign interaction data).

3. How We Use Your Information

  • To respond to inquiries and provide travel quotations.
  • To process, confirm, and manage bookings and related services.
  • To communicate itinerary updates, payment details, and support information.
  • To improve our website, services, and customer experience.
  • To send newsletters and offers where you have consented or where legally permitted.
  • To meet legal, regulatory, accounting, and fraud prevention obligations.

4. Legal Basis

We process personal information based on one or more of the following:

  • performance of a contract (booking and travel service delivery),
  • compliance with legal obligations,
  • our legitimate business interests,
  • your consent (for specific communications and marketing).

5. Sharing of Information

We may share relevant information with trusted partners where necessary to deliver your trip, such as airlines, hotels, transport providers, insurers, visa processors, payment providers, and technology/analytics vendors. We may also disclose information where required by law or competent authorities.

6. International Transfers

Because travel services are international, your information may be transferred to countries outside your home jurisdiction. Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place.

7. Data Retention

We retain personal data only as long as necessary for booking operations, customer service, legal compliance, and legitimate business purposes. Retention periods vary based on record type and legal obligations.

8. Cookies and Tracking

We use cookies and similar technologies for essential site functionality, analytics, and marketing performance (including third-party tools). You can manage cookies through your browser settings.

9. Security

We implement reasonable administrative, technical, and organizational safeguards to protect personal data. However, no digital system can guarantee absolute security.

10. Your Rights

Subject to applicable law, you may request to:

  • access your personal information,
  • correct inaccurate or incomplete data,
  • request deletion of data,
  • object to or restrict certain processing,
  • withdraw consent for marketing communications.

11. Contact

For privacy-related inquiries or requests, contact Denmar Tours & Travel through our official contact channels listed on the website contact page.

12. Policy Updates

We may update this Privacy Policy from time to time. Any updates are effective upon publication on this page.